Effective Date: February 10, 2025
Last Updated: September 9, 2025
B. Carter Agency (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you engage with our website, services, and communication channels.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, billing address, and payment details.
Business Information: Company name, website URL, business goals, and service preferences.
Usage Data: Browser type, IP address, device information, pages visited, and time spent on our site.
Communication Data: Emails, chats, survey responses, and form submissions from you.
We only collect information necessary to deliver our services and improve your experience.
2. How We Use Your Information
We use the data we collect to:
Provide the services you purchase or request
Manage payments and subscriptions
Send transactional and service-related communications
Respond to inquiries and support requests
Improve our website, funnels, and marketing efforts
Comply with legal or regulatory requirements
We do not sell, rent, or trade your information to third parties for marketing purposes.
3. Payment Information
All payments are processed securely using third-party processors (e.g., Stripe, PayPal). We do not store your full payment information on our servers.
Recurring subscription billing is handled through your selected plan and can be canceled per our Terms of Service.
4. Cookies and Tracking Tools
We may use cookies and third-party tracking tools like Google Analytics and Facebook Pixel to:
Analyze website usage
Track conversions from ads
Improve performance and user experience
You can disable cookies via your browser settings, but this may limit some site functionality.
5. Email Communication
By signing up for services or submitting your information, you agree to receive email communications from us.
You may receive onboarding emails, service updates, and occasional marketing offers
You can unsubscribe from marketing emails at any time by clicking the link at the bottom of the email
Important service updates and billing communications will still be sent as needed
6. Data Protection and Security
We use industry-standard security measures to protect your data, including:
SSL encryption on our website
Secure hosting environments
Limited access to customer data by authorized personnel only
Despite our efforts, no system is 100% secure. You agree to use the site at your own risk.
7. Data Retention
We retain your personal and project-related data:
As long as your account is active or services are ongoing
For legal or tax purposes as required
Until you request deletion in writing
You may request data deletion at any time by emailing [email protected].
8. Third-Party Services
We may use trusted third-party platforms (e.g., Stripe, Google, Instantly.ai, GoHighLevel) to deliver parts of our service. These tools have their own privacy policies. We are not responsible for the practices of external sites or tools.
9. Children’s Privacy
Our services are intended for business owners and professionals aged 18 and older. We do not knowingly collect or solicit information from children under 13.
10. Your Rights
You have the right to:
Access, correct, or delete your personal information
Withdraw consent for email marketing
Request a copy of your data or ask how it’s used
To exercise these rights, email us at [email protected].
11. Changes to This Policy
We may update this Privacy Policy as our business evolves. Changes will be posted on this page with a revised date. Continued use of our services implies consent to the updated policy.
12. Contact Us
If you have any questions or concerns about this policy or how we use your data, contact us:
B. Carter Agency
2730 Peachtree Industrial Blvd Ste 105 #3129
Duluth, GA 30097
+1 (404) 487-8163